Abstract
The social processes involved in engaging small groups of 3-15 managers in their sharing, organising, acquiring, creating and using knowledge can be supported with software and facilitator assistance. This paper introduces three such systems that we have used as facilitators to support groups of managers in their social process of decision-making by managing knowledge during face-to-face meetings. The systems include Compendium, Group Explorer (with Decision Explorer) and V*I*S*A. We review these systems for group knowledge management where the aim is for better decision-making, and discuss the principles of deploying each in a group meeting.
| Original language | English |
|---|---|
| Pages (from-to) | 125-137 |
| Number of pages | 13 |
| Journal | Knowledge Management Research and Practice |
| Volume | 4 |
| Issue number | 2 |
| DOIs | |
| State | Published - May 2006 |
| Externally published | Yes |
Keywords
- Decision-making
- Facilitation
- Group knowledge management
- Knowledge management systems
- Social processes
- Software
ASJC Scopus subject areas
- Management Information Systems
- Business and International Management
- Strategy and Management
- Management Science and Operations Research
- Library and Information Sciences
- Management of Technology and Innovation