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Transforming Conversations with AI—A Comprehensive Study of ChatGPT

  • Gaurang Bansal*
  • , Vinay Chamola
  • , Amir Hussain
  • , Mohsen Guizani
  • , Dusit Niyato
  • *Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

142 Scopus citations

Abstract

The field of cognitive computing, conversational AI has witnessed remarkable progress, largely driven by the development of the Generative Pre-trained Transformer (GPT) series, notably ChatGPT. These transformer-based models have revolutionized natural language understanding by effectively capturing context and long-range dependencies. In light of this, this paper conducts a comprehensive exploration of ChatGPT, encompassing its architectural design, training methodology, real-world applications, and future potential within the conversational AI landscape. The paper studies the ChatGPT ability for advanced control and responsiveness, exhibiting a superior capacity for comprehending language and generating precise, informative responses. The comprehensive survey depicts ChatGPT excels in sustaining context and engaging in multi-turn dialogues, thereby fostering more interactive and meaningful conversations. Furthermore, its adaptability for integration into various systems and scalability has broadened its applicability across diverse domains, including customer service, education, content generation, healthcare, gaming, research, and exploration. Additionally, the paper presents alternative conversational AI models, such as Amazon Codewhisperer, Google Bard (LaMDA), Microsoft Bing AI, DeepMind Sparrow, and Character AI, providing a comparative analysis that underscores ChatGPT’s advantages in terms of inference capabilities and future promise. Recognizing the evolution and profound impact of ChatGPT holds paramount significance for researchers and developers at the forefront of AI innovation. In a rapidly evolving conversational AI landscape, ChatGPT emerges as a pivotal player, capable of reshaping the way we interact with AI systems across a wide array of applications.

Original languageEnglish
Pages (from-to)2487-2510
Number of pages24
JournalCognitive Computation
Volume16
Issue number5
DOIs
StatePublished - Sep 2024
Externally publishedYes

Bibliographical note

Publisher Copyright:
© The Author(s), under exclusive licence to Springer Science+Business Media, LLC, part of Springer Nature 2024.

Keywords

  • Artificial Intelligence
  • ChatGPT
  • Machine learning
  • Natural Language Processing
  • OpenAI

ASJC Scopus subject areas

  • Computer Vision and Pattern Recognition
  • Computer Science Applications
  • Cognitive Neuroscience

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