Towards a hypothetical framework of humans related success factors for process improvement in global software development: Systematic review

Arif Ali Khan, Jacky Keung, Mahmood Niazi, Shahid Hussain

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

12 Scopus citations

Abstract

Presently, the majority of the software development organizations are adopting the phenomena of Global Software Development (GSD), mainly because of the significant return on investment it produces. However, GSD is a complex phenomenon and there are many challenges associated with it, especially that related to Software Process Improvement (SPI). The aim of this work is to identify humans' related factors that can positively impact the SPI process in GSD organizations and proposed a hypothetical framework of the identified success factors in relation to SPI implementation. We have adopted the Systematic Literature Review (SLR) method in order to identify the success factors. Using the SLR approach, total ten success factors were identified. The paper also reported the Critical Success Factors (CSFs) for SPI implementation following the criteria of the factors having a frequency ≥ 50% as critical. Our results reveal that five out of ten factors are critical for SPI program. Based on the analysis of the identified success factors, we have presented a hypothetical framework that has highlighted an association between the identified success factors and the implementation of the SPI program in GSD environment.

Original languageEnglish
Title of host publication32nd Annual ACM Symposium on Applied Computing, SAC 2017
PublisherAssociation for Computing Machinery
Pages180-186
Number of pages7
ISBN (Electronic)9781450344869
DOIs
StatePublished - 3 Apr 2017

Publication series

NameProceedings of the ACM Symposium on Applied Computing
VolumePart F128005

Bibliographical note

Publisher Copyright:
Copyright 2017 ACM.

Keywords

  • Global Software Development
  • Human
  • Software Process Improvement
  • Systematic literature review

ASJC Scopus subject areas

  • Software

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