The support of knowledge management (KM) processes to accomplish risk identification (RI) in Jordanian telecommunication sector

A Project manager may execute an appropriate action if a risk assessment identifies a dwindling project. Risk identification focused on recognizing the events which might cause a negative impact on the project outcomes. The paper intended to study how Jordanian Telecommunication companies apply knowledge process to support risk identification and how they cope with and how they promote. The existing empirical study was based upon a sample of (130) respondents composed and drawn randomly from the three Jordanian Telecommunication Companies. The findings show that Jordanian Telecommunication Companies were likely to have a clear vision in how Knowledge Management (KM) processes and impact to achieve Risk Identification (RI) to contribute in Information Technology (IT) project success. They will certainly help both researchers to get a better understanding about the knowledge processes on Risk identification, several recommendations were made and certain directions for future research were highlighted.