The role of trust and risk in mobile payments adoption: A meta-analytic review

Pushp P. Patil; Nripendra P. Rana; Yogesh K. Dwivedi; Husam M.J. Abu-Hamour

The role of trust and risk in mobile payments adoption: A meta-analytic review

Pushp P. Patil, Nripendra P. Rana, Yogesh K. Dwivedi, Husam M.J. Abu-Hamour

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

21 Scopus citations

Abstract

Digital payment methods (DPMs) are growing steadfast but they are yet to be widely adopted specifically in the developing countries. Several studies have already been conducted on this topic for understanding antecedents of digital payments adoption. However, none of the existing research has been undertaken to understand the cumulative impact of trust and risk as predictors and antecedents in the digital payment adoption research. Therefore, this study is aimed to perform the meta-analysis of various factors that influence trust and risk and the impact of these two factors on to behavioral intentions and user satisfaction. The findings of this research would help the researchers toward using trust, risk and their associated factors as potential constructs in the future conceptual model in the digital payment adoption research.

Original language	English
Title of host publication	Proceedings of the 22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society
Subtitle of host publication	Are We Ready?, PACIS 2018
Editors	Motonari Tanabu, Dai Senoo
Publisher	Association for Information Systems
ISBN (Electronic)	9784902590838
State	Published - 2018
Externally published	Yes
Event	22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society: Are We Ready?, PACIS 2018 - Yokohama, Japan Duration: 26 Jun 2018 → 30 Jun 2018

Publication series

Name	Proceedings of the 22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society: Are We Ready?, PACIS 2018

Conference

Conference	22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society: Are We Ready?, PACIS 2018
Country/Territory	Japan
City	Yokohama
Period	26/06/18 → 30/06/18

Bibliographical note

Publisher Copyright:
© PACIS 2018.

Keywords

Adoption
Cashless Payments
Digital Payments
Meta-analysis
Mobile Payments

ASJC Scopus subject areas

Information Systems

Cite this

Patil, P. P., Rana, N. P., Dwivedi, Y. K., & Abu-Hamour, H. M. J. (2018). The role of trust and risk in mobile payments adoption: A meta-analytic review. In M. Tanabu, & D. Senoo (Eds.), Proceedings of the 22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society: Are We Ready?, PACIS 2018 (Proceedings of the 22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society: Are We Ready?, PACIS 2018). Association for Information Systems.

Patil, Pushp P. ; Rana, Nripendra P. ; Dwivedi, Yogesh K. et al. / The role of trust and risk in mobile payments adoption : A meta-analytic review. Proceedings of the 22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society: Are We Ready?, PACIS 2018. editor / Motonari Tanabu ; Dai Senoo. Association for Information Systems, 2018. (Proceedings of the 22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society: Are We Ready?, PACIS 2018).

@inproceedings{283612edce1a4d20aeecc83c31625008,

title = "The role of trust and risk in mobile payments adoption: A meta-analytic review",

abstract = "Digital payment methods (DPMs) are growing steadfast but they are yet to be widely adopted specifically in the developing countries. Several studies have already been conducted on this topic for understanding antecedents of digital payments adoption. However, none of the existing research has been undertaken to understand the cumulative impact of trust and risk as predictors and antecedents in the digital payment adoption research. Therefore, this study is aimed to perform the meta-analysis of various factors that influence trust and risk and the impact of these two factors on to behavioral intentions and user satisfaction. The findings of this research would help the researchers toward using trust, risk and their associated factors as potential constructs in the future conceptual model in the digital payment adoption research.",

keywords = "Adoption, Cashless Payments, Digital Payments, Meta-analysis, Mobile Payments",

author = "Patil, \{Pushp P.\} and Rana, \{Nripendra P.\} and Dwivedi, \{Yogesh K.\} and Abu-Hamour, \{Husam M.J.\}",

note = "Publisher Copyright: {\textcopyright} PACIS 2018.; 22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society: Are We Ready?, PACIS 2018 ; Conference date: 26-06-2018 Through 30-06-2018",

year = "2018",

language = "English",

series = "Proceedings of the 22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society: Are We Ready?, PACIS 2018",

publisher = "Association for Information Systems",

editor = "Motonari Tanabu and Dai Senoo",

booktitle = "Proceedings of the 22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society",

address = "United States",

}

Patil, PP, Rana, NP, Dwivedi, YK & Abu-Hamour, HMJ 2018, The role of trust and risk in mobile payments adoption: A meta-analytic review. in M Tanabu & D Senoo (eds), Proceedings of the 22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society: Are We Ready?, PACIS 2018. Proceedings of the 22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society: Are We Ready?, PACIS 2018, Association for Information Systems, 22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society: Are We Ready?, PACIS 2018, Yokohama, Japan, 26/06/18.

The role of trust and risk in mobile payments adoption: A meta-analytic review. / Patil, Pushp P.; Rana, Nripendra P.; Dwivedi, Yogesh K. et al.
Proceedings of the 22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society: Are We Ready?, PACIS 2018. ed. / Motonari Tanabu; Dai Senoo. Association for Information Systems, 2018. (Proceedings of the 22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society: Are We Ready?, PACIS 2018).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AU - Rana, Nripendra P.

AU - Dwivedi, Yogesh K.

AU - Abu-Hamour, Husam M.J.

PY - 2018

Y1 - 2018

N2 - Digital payment methods (DPMs) are growing steadfast but they are yet to be widely adopted specifically in the developing countries. Several studies have already been conducted on this topic for understanding antecedents of digital payments adoption. However, none of the existing research has been undertaken to understand the cumulative impact of trust and risk as predictors and antecedents in the digital payment adoption research. Therefore, this study is aimed to perform the meta-analysis of various factors that influence trust and risk and the impact of these two factors on to behavioral intentions and user satisfaction. The findings of this research would help the researchers toward using trust, risk and their associated factors as potential constructs in the future conceptual model in the digital payment adoption research.

AB - Digital payment methods (DPMs) are growing steadfast but they are yet to be widely adopted specifically in the developing countries. Several studies have already been conducted on this topic for understanding antecedents of digital payments adoption. However, none of the existing research has been undertaken to understand the cumulative impact of trust and risk as predictors and antecedents in the digital payment adoption research. Therefore, this study is aimed to perform the meta-analysis of various factors that influence trust and risk and the impact of these two factors on to behavioral intentions and user satisfaction. The findings of this research would help the researchers toward using trust, risk and their associated factors as potential constructs in the future conceptual model in the digital payment adoption research.

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Y2 - 26 June 2018 through 30 June 2018

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Patil PP, Rana NP, Dwivedi YK, Abu-Hamour HMJ. The role of trust and risk in mobile payments adoption: A meta-analytic review. In Tanabu M, Senoo D, editors, Proceedings of the 22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society: Are We Ready?, PACIS 2018. Association for Information Systems. 2018. (Proceedings of the 22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society: Are We Ready?, PACIS 2018).

The role of trust and risk in mobile payments adoption: A meta-analytic review

Abstract

Publication series

Conference

Bibliographical note

Keywords

ASJC Scopus subject areas

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Cite this