The impact of technological innovation on marketing: individuals, organizations and environment: a systematic review

Omar Ali*, Valmira Osmanaj, Mohammad Alryalat, Ranga Chimhundu, Yogesh K. Dwivedi

*Corresponding author for this work

Research output: Contribution to journalReview articlepeer-review

8 Scopus citations

Abstract

Marketing is the cornerstone of an organization as it is vital to both strategic planning and business operations. An organization’s long-run success depends on its ability to create value for its customers, and marketing plays a crucial role in achieving this goal. This review paper attempts to broaden the body of knowledge concerning the impact of technological innovation on the marketing sector by presenting a systematic review along with a set of paths for future research. A total of 93 articles from 716 articles were systematically selected from different academic journals between 1999 and 2019. The articles were reviewed and summarized according to the individual, organizational, and environmental impact of technological innovation on the marketing sector. The study elaborates on different applications of advanced technologies and their impact on the marketing sector. This will help in conceptualizing the impact of technological innovation on the marketing sector in future studies.

Original languageEnglish
Article number2210661
JournalEconomic Research-Ekonomska Istrazivanja
Volume36
Issue number3
DOIs
StatePublished - 2023
Externally publishedYes

Bibliographical note

Publisher Copyright:
© 2023 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.

Keywords

  • Technological innovation
  • environmental
  • impact
  • individual
  • marketing sector
  • organizational

ASJC Scopus subject areas

  • Economics and Econometrics

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