The Effect of Knowledge Management in Enhancing the Procurement Process in the UK Healthcare Supply Chain

Wafi Al-Karaghouli*, Ahmad Ghoneim, Amir Sharif, Yogesh K. Dwivedi

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

16 Scopus citations

Abstract

This article investigates the gap of diverse knowledge and misunderstanding between different parties in supply chain procurement in two West-London hospitals. The case studies identified communication as an issue in sharing and transferring the different knowledge between the two parties at the requirements stage and throughout the supply chain management. The developed framework facilitates sharing both tacit medical knowledge and tacit technical knowledge to be treated as continuous processes in matching requirements and specifications.

Original languageEnglish
Pages (from-to)35-49
Number of pages15
JournalInformation Systems Management
Volume30
Issue number1
DOIs
StatePublished - Jan 2013
Externally publishedYes

Keywords

  • healthcare sector
  • knowledge requirements framework
  • knowledge sharing and communication
  • supply chain
  • tacit (sticky) and explicit (fluid) knowledge

ASJC Scopus subject areas

  • Information Systems
  • Computer Science Applications
  • Library and Information Sciences

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