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Tech-Enabled Travel: Harnessing Innovation Diffusion and UTAUT to Empower Mobility-Impaired Tourists

  • Laiba Ali
  • , Hasan Kiliç
  • , Ali Öztüren
  • , Faizan Ali
  • , Cheng Jiayuan*
  • *Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

Abstract

This study examines factors influencing the intention of tourists with mobility disabilities to adopt technological implants, introducing the concept of the impaired cyborg tourist. Grounded in Innovation Diffusion Theory and the Unified Theory of Acceptance and Use of Technology (UTAUT), the research tests an integrated model incorporating subjective well-being. Data were collected from 221 mobility-impaired tourists via a scenario-based online survey and analyzed using partial least squares structural equation modeling. Results reveal that innovation attributes, autonomy, perceived convenience, and social inclusion, positively impact subjective well-being, which significantly predicts implant adoption intention. UTAUT constructs (performance expectancy, effort expectancy, social influence, and facilitating conditions) also significantly influence adoption intention. The study contributes theoretically by extending technology adoption frameworks into the emerging domain of implantable travel technologies and by integrating affective outcomes into user behavior models. Practically, it offers insights for developers, policymakers, and tourism providers aiming to enhance inclusive, tech-enabled tourism experiences.

Original languageEnglish
Pages (from-to)7546-7566
Number of pages21
JournalInternational Journal of Human-Computer Interaction
Volume42
Issue number10
DOIs
StatePublished - 2026

Bibliographical note

Publisher Copyright:
© 2025 Taylor & Francis Group, LLC.

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 10 - Reduced Inequalities
    SDG 10 Reduced Inequalities

Keywords

  • Impaired cyborg tourists
  • UTAUT
  • innovation diffusion theory
  • technological implants
  • tourists with mobility disabilities

ASJC Scopus subject areas

  • Human Factors and Ergonomics
  • Human-Computer Interaction
  • Computer Science Applications

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