Success factors for e-Court implementation at Allahabad High-Court

  • Monika Singh
  • , Ganesh P. Sahu
  • , Yogesh K. Dwivedi
  • , Nripendra P. Rana
  • , Kuttimani Tamilmani

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

9 Scopus citations

Abstract

This paper is an attempt to study the important factors responsible for successful implementation of Electronic Court (e-Court) at Allahabad High Court India, to examine the effectiveness and efficiency of e-Court at Allahabad High Court and to conduct a feasibility analysis of replication of e-Court in lower courts of India. A qualitative case study approach was adopted comprising in-depth literature review and structured interview to conduct the study. Subsequently, NVivo 11 Pro software is used to analyze the recorded data and to identify the Critical Success Factors (CSFs). The findings of the study identified 23 CSFs for efficient and effective implementation of e-Court at Allahabad High Court. Also, feasibility analysis explored replication of e-Court in lower courts of India is possible after resolving few issues. The outcome will be helpful for efficient and effective implementation of e-Court in various other High Courts and lower courts of India as well as to enhance the effectiveness of process.

Original languageEnglish
Title of host publicationProceedings of the 22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society
Subtitle of host publicationAre We Ready?, PACIS 2018
EditorsMotonari Tanabu, Dai Senoo
PublisherAssociation for Information Systems
ISBN (Electronic)9784902590838
StatePublished - 2018
Externally publishedYes
Event22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society: Are We Ready?, PACIS 2018 - Yokohama, Japan
Duration: 26 Jun 201830 Jun 2018

Publication series

NameProceedings of the 22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society: Are We Ready?, PACIS 2018

Conference

Conference22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society: Are We Ready?, PACIS 2018
Country/TerritoryJapan
CityYokohama
Period26/06/1830/06/18

Bibliographical note

Publisher Copyright:
© PACIS 2018.

Keywords

  • Allahabad High Court
  • E-Court
  • E-Court implementation
  • Judiciary
  • NVivo
  • Online-Dispute-Resolution

ASJC Scopus subject areas

  • Information Systems

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