Abstract
CONTEXT – Trust plays a vital role in establishing and maintenance of the outsourcing relationships between client and vendor organisations. OBJECTIVE – This paper aims to review the literature in a systematic way to identify the factors that can have a positive impact on trust building and its maintenance between the clients and vendors organisations in the context of offshore software outsourcing relationships. METHOD – We have developed a systematic literature review (SLR) protocol for software outsourcing relationships trust (SORT). We are in the process of implementing the protocol for SORT. EXPECTED OUTCOME – The anticipated outcome of this review will be a list of factors which can play an important role in the establishment and maintenance of trust in software outsourcing relationships.
| Original language | English |
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| DOIs | |
| State | Published - 2010 |
| Externally published | Yes |
| Event | 14th International Conference on Evaluation and Assessment in Software Engineering, EASE 2010 - Newcastle, United Kingdom Duration: 12 Apr 2010 → 13 Apr 2010 |
Conference
| Conference | 14th International Conference on Evaluation and Assessment in Software Engineering, EASE 2010 |
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| Country/Territory | United Kingdom |
| City | Newcastle |
| Period | 12/04/10 → 13/04/10 |
Bibliographical note
Publisher Copyright:© The Authors. Published by the British Informatics Society Ltd.
Keywords
- Client-Vendor Relationship
- Software Development Outsourcing
- Systematic Literature Review
- Trust
ASJC Scopus subject areas
- Software