SMEs' adoption of e-commerce using social media in a Saudi Arabian context: A systematic literature review

  • Salma S. Abed
  • , Yogesh K. Dwivedi*
  • , Michael D. Williams
  • *Corresponding author for this work

Research output: Contribution to journalReview articlepeer-review

54 Scopus citations

Abstract

Through the analysis of a number of previous studies, this article aims to present an overview of extent literature on the adoption of e-commerce by small- and medium-sized enterprises (SMEs) using social media in a Saudi Arabian context. An extensive literature review has been grouped and represented in six different categories including information and communications technology (ICT) adoption, e-commerce adoption by organisations, consumer adoption of e-commerce, e-commerce adoption by SMEs including the use of social media to adopt e-commerce and the use of social media by SMEs to adopt e-commerce in a Saudi Arabian context. The studies are analysed, literature gaps are highlighted and further research directions within the field are proposed.

Original languageEnglish
Pages (from-to)159-179
Number of pages21
JournalInternational Journal of Business Information Systems
Volume19
Issue number2
DOIs
StatePublished - 2015
Externally publishedYes

Keywords

  • SMEs: Saudi Arabia
  • Small- and medium-sized enterprises
  • Social media
  • e-commerce

ASJC Scopus subject areas

  • Management Information Systems
  • Information Systems and Management
  • Management of Technology and Innovation

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