Smart Customer Care: Scraping Social Media to Predict Customer Satisfaction in Egypt Using Machine Learning Models
- Mohamed Anwar
- , Karim Omar
- , Ahmed Abbas
- , Fakhreldin Abdelmonim
- , Mohammad Refaie
- , Walaa Medhat
- , Aly Abdelrazek
- , Yomna Eid
- , Eman Gawish
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review
2
Scopus
citations