Risk management in enterprise resource planning implementation: A new risk assessment framework

Prasanta Kumar Dey; Ben Clegg; Walid Cheffi

doi:10.1080/09537287.2011.597038

Risk management in enterprise resource planning implementation: A new risk assessment framework

Prasanta Kumar Dey^*
, Ben Clegg
, Walid Cheffi

^*Corresponding author for this work

Research output: Contribution to journal › Article › peer-review

27 Scopus citations

Abstract

Enterprise resource planning (ERP) projects are risky. But if they are implemented appropriately, they can provide competitive advantage to organisations. Therefore, ERP implementation has become one of the most critical aspects of today's information management research. The main purpose of this article is to describe a new ERP risk assessment framework (RAF) that can be used to increase the success of ERP implementation. In this article, through a case study based in a leading UK-based energy service provider, we demonstrate the new RAF, which has been shown to help identify and mitigate risks in ERP implementation. In contrast to other research, this RAF identifies risks hierarchically in external engagement, programme management, work stream and work package levels across technical, schedule, operational, business and organisational categories. This not only helped to develop responses to mitigate risks but also facilitates on-going risk control.

Original language	English
Pages (from-to)	1-14
Number of pages	14
Journal	Production Planning and Control
Volume	24
Issue number	1
DOIs	https://doi.org/10.1080/09537287.2011.597038
State	Published - 1 Jan 2013
Externally published	Yes

Bibliographical note

Funding Information:
in Operations and Information Management at Aston Business School, UK. He has a bachelor’s degree in Mechanical Engineering from Jadavpur University, India, a Master’s degree in Industrial Engineering and Management from Asian Institute of Technology, Thailand, and a Doctoral degree in Production Engineering from Jadavpur University. He specialises in supply chain and project management. He has extensively published papers in international refereed journals. He is the founder and co-editor of the International Journal of Energy Sector Management. He has published more than 80 papers in the leading international refereed journals. He has accomplished several research projects funded by Ford Foundation, Research Council UK, British Council and West Midlands Manufacturing Advisory Services.

Keywords

ERP projects
implementation
organisational transformation
risk management

ASJC Scopus subject areas

Computer Science Applications
Strategy and Management
Management Science and Operations Research
Industrial and Manufacturing Engineering

Access to Document

10.1080/09537287.2011.597038

Cite this

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title = "Risk management in enterprise resource planning implementation: A new risk assessment framework",

abstract = "Enterprise resource planning (ERP) projects are risky. But if they are implemented appropriately, they can provide competitive advantage to organisations. Therefore, ERP implementation has become one of the most critical aspects of today's information management research. The main purpose of this article is to describe a new ERP risk assessment framework (RAF) that can be used to increase the success of ERP implementation. In this article, through a case study based in a leading UK-based energy service provider, we demonstrate the new RAF, which has been shown to help identify and mitigate risks in ERP implementation. In contrast to other research, this RAF identifies risks hierarchically in external engagement, programme management, work stream and work package levels across technical, schedule, operational, business and organisational categories. This not only helped to develop responses to mitigate risks but also facilitates on-going risk control.",

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AB - Enterprise resource planning (ERP) projects are risky. But if they are implemented appropriately, they can provide competitive advantage to organisations. Therefore, ERP implementation has become one of the most critical aspects of today's information management research. The main purpose of this article is to describe a new ERP risk assessment framework (RAF) that can be used to increase the success of ERP implementation. In this article, through a case study based in a leading UK-based energy service provider, we demonstrate the new RAF, which has been shown to help identify and mitigate risks in ERP implementation. In contrast to other research, this RAF identifies risks hierarchically in external engagement, programme management, work stream and work package levels across technical, schedule, operational, business and organisational categories. This not only helped to develop responses to mitigate risks but also facilitates on-going risk control.

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Risk management in enterprise resource planning implementation: A new risk assessment framework

Abstract

Bibliographical note

Keywords

ASJC Scopus subject areas

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