Abstract
Extant literature emphasizes the fit between tasks and technology features to impact performance. Specialized information systems such as Enterprise Collaboration Systems (ECSs) are designed to align with the tasks of collaboration, coordination, and communication in organizations. Despite this fit, users often continue to use generic default technologies (i.e., general purpose software such as an Excel spreadsheet) to perform the tasks that are supported by the specialized systems. We investigate this phenomenon using a multiple case study approach. We present our initial findings and elaborate on the emerging theme of remixing of generic defaults with specialized software as a new perspective in exploring this phenomenon.
| Original language | English |
|---|---|
| State | Published - 2019 |
| Externally published | Yes |
Bibliographical note
Publisher Copyright:© 2019 Association for Information Systems. All rights reserved.
Keywords
- ECS
- Enterprise collaboration systems
- Fit
- Generic defaults
- Remixing
- Task-technology fit
ASJC Scopus subject areas
- Information Systems