Motivators for adopting social computing in global software development: An empirical study

Mahmood Niazi, Sajjad Mahmood*, Mohammad Alshayeb, Abdulrahman Ahmed Bobakr Baqais, Asif Qumer Gill

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

6 Scopus citations


Managing communication in collaborative global software development (GSD) projects is both critical and challenging. While social computing has received much attention from practitioners, social computing adoption is still an emerging research area in GSD. This research paper provides a review of the academic research in social computing and identifies motivators for adopting social computing in the GSD context. We applied the systematic literature review (SLR) and questionnaire survey with 35 software industry experts to address the research objective. Firstly, we implemented a formal SLR approach and identified an initial set of social computing adoption motivators. Secondly, a questionnaire survey was developed based on the SLR and was tested by means of a pilot study. The findings of this combined SLR and questionnaire survey indicate that real-time communication and coordination, knowledge acquisition, expert feedback, and information sharing are the key factors that motivate social computing adoption in GSD projects. The results of t test (ie, t =.558, P =.589) show that there is no significant difference between the findings of SLR and questionnaire. The results of this study suggest the need for developing social computing strategies and policies to guide the strategic adoption of social computing tools in GSD projects.

Original languageEnglish
Article numbere1872
JournalJournal of software: Evolution and Process
Issue number8
StatePublished - Aug 2017

Bibliographical note

Publisher Copyright:
Copyright © 2017 John Wiley & Sons, Ltd.


  • empirical study
  • global software development
  • social computing
  • systematic literature review

ASJC Scopus subject areas

  • Software


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