Managing telecom services through product lifecycle management model: The case of a telecom service provider in India

  • H. Qudrat-Ullah*
  • *Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Telecom service business in India is growing rapidly because of several factors including large population, relatively low charges, and huge wireless network expansion by private operators. Telecom service providers face problems in the management of "too many exiting products" and "huge demand for the new products", simultaneously. This paper contributes with a solution to this "information integration and management" issue by utilizing two important concepts of project management: (i) product portfolio management (PPM), and product lifecycle management (PLM). Based on the developed PPM model, a suggestive framework for PLM is presented to help the telecom service providers effectively manage their existing products and also come up with an innovative process for creating new products.

Original languageEnglish
Title of host publicationProc. - 6th Intl. Conference on Advanced Information Management and Service, IMS2010, with ICMIA2010 - 2nd International Conference on Data Mining and Intelligent Information Technology Applications
Pages31-36
Number of pages6
StatePublished - 2010

Publication series

NameProc. - 6th Intl. Conference on Advanced Information Management and Service, IMS2010, with ICMIA2010 - 2nd International Conference on Data Mining and Intelligent Information Technology Applications

ASJC Scopus subject areas

  • Artificial Intelligence
  • Computer Science Applications
  • Information Systems

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