Linking Excessive SNS Use, Technological Friction, Strain, and Discontinuance: The Moderating Role of Guilt

Adeel Luqman; Ayesha Masood; Qingxiong Weng; Ahmed Ali; Muhammad Imran Rasheed

doi:10.1080/10580530.2020.1732527

Linking Excessive SNS Use, Technological Friction, Strain, and Discontinuance: The Moderating Role of Guilt

Adeel Luqman
, Ayesha Masood
, Qingxiong Weng^*
, Ahmed Ali
, Muhammad Imran Rasheed

^*Corresponding author for this work

Research output: Contribution to journal › Article › peer-review

61 Scopus citations

Abstract

The study investigates how the excessive use of social networking sites (SNSs) on smartphones for social, hedonic, and cognitive purposes leads to three types of technological friction; namely, friction between technology and family, technology and work, and technology and personal health (T-FWP friction), with moderating role of guilt feelings, results in strain and consequently intention to discontinue the use of SNSs. Time-lagged data collected from 505 smartphone-based SNS users provide general support to our hypotheses.

Original language	English
Pages (from-to)	94-112
Number of pages	19
Journal	Information Systems Management
Volume	37
Issue number	2
DOIs	https://doi.org/10.1080/10580530.2020.1732527
State	Published - 2 Apr 2020
Externally published	Yes

Bibliographical note

Publisher Copyright:
© 2020, © 2020 Taylor & Francis.

Keywords

Excessive use of smartphone-based SNS
discontinuance Intention
excessive social
hedonic and cognitive use
strain
technology & friction

ASJC Scopus subject areas

Information Systems
Computer Science Applications
Library and Information Sciences

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10.1080/10580530.2020.1732527

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title = "Linking Excessive SNS Use, Technological Friction, Strain, and Discontinuance: The Moderating Role of Guilt",

abstract = "The study investigates how the excessive use of social networking sites (SNSs) on smartphones for social, hedonic, and cognitive purposes leads to three types of technological friction; namely, friction between technology and family, technology and work, and technology and personal health (T-FWP friction), with moderating role of guilt feelings, results in strain and consequently intention to discontinue the use of SNSs. Time-lagged data collected from 505 smartphone-based SNS users provide general support to our hypotheses.",

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AU - Luqman, Adeel

AU - Masood, Ayesha

AU - Weng, Qingxiong

AU - Ali, Ahmed

AU - Rasheed, Muhammad Imran

PY - 2020/4/2

Y1 - 2020/4/2

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AB - The study investigates how the excessive use of social networking sites (SNSs) on smartphones for social, hedonic, and cognitive purposes leads to three types of technological friction; namely, friction between technology and family, technology and work, and technology and personal health (T-FWP friction), with moderating role of guilt feelings, results in strain and consequently intention to discontinue the use of SNSs. Time-lagged data collected from 505 smartphone-based SNS users provide general support to our hypotheses.

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KW - hedonic and cognitive use

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ER -

Linking Excessive SNS Use, Technological Friction, Strain, and Discontinuance: The Moderating Role of Guilt

Abstract

Bibliographical note

Keywords

ASJC Scopus subject areas

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