Knowledge sharing and social dilemma in bureaucratic organizations: Evidence from public sector in Pakistan

Quratulain Amber*, Mansoor Ahmad, Iram A. Khan, Fakhar Abbas Hashmi

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

13 Scopus citations

Abstract

Bureaucratic organizational structure (OS) is perceived as an impediment to employees’ positive behavior including their knowledge-sharing behavior. This study investigates the role of formal, centralized and hierarchal OS in shaping the knowledge sharing behavior of public employees. It investigates the mediation role of social dilemma, i.e., a clash between self and collective interests. Cross-sectional data are collected from 309 executive employees of five federal ministries in Pakistan. The results confirm that formal and centralized OS receive significant positive association, whereas hierarchal OS receives a significant negative association with employees’ knowledge-sharing behavior. Partial negative mediation role of the social dilemma is also evident from the results. It implies that employees prefer to pursue self-interest when they find a clash between self and collective interests. Therefore, the study suggests concrete measures in human resource policies and practices that may improve the ethical environment of public sector institutions.

Original languageEnglish
Article number1685445
JournalCogent Business and Management
Volume6
Issue number1
DOIs
StatePublished - 1 Jan 2019
Externally publishedYes

Bibliographical note

Publisher Copyright:
© 2019, © 2019 The Author(s). This open access article is distributed under a Creative Commons Attribution (CC-BY) 4.0 license.

Keywords

  • Pakistan
  • bureaucratic organizational structure
  • green tape
  • knowledge sharing
  • public sector
  • red tape
  • social dilemma

ASJC Scopus subject areas

  • Business and International Management
  • Accounting
  • Business, Management and Accounting (miscellaneous)
  • Strategy and Management
  • Organizational Behavior and Human Resource Management
  • Management Science and Operations Research
  • Marketing

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