Is utaut really used or just cited for the sake of it? A systematic review of citations of utaut's originating article

  • Michael D. Williams*
  • , Nripendra P. Rana
  • , Yogesh K. Dwivedi
  • , Banita Lal
  • *Corresponding author for this work

Research output: Contribution to conferencePaperpeer-review

135 Scopus citations

Abstract

Despite the relatively recent emergence of the Unified Theory of Acceptance and Use of Technology (UTAUT), the originating article has already been cited by a large number of studies, and hence it appears to have become a popular theoretical choice within the field of information system (IS)/information technology (IT) adoption and diffusion. However, as yet there have been no attempts to analyse the reasons for citing the originating article. Such a systematic review of citations may inform researchers and guide appropriate future use of the theory. This paper therefore presents the results of a systematic review of 450 citations of the originating article in an attempt to better understand the reasons for citation, use and adaptations of the theory. Findings revealed that although a large number of studies have cited the originating article since its appearance, only 43 actually utilised the theory or its constructs in their empirical research for examining IS/IT related issues. This chapter also classifies and discusses these citations and explores the limitations of UTAUT use in existing research.

Original languageEnglish
StatePublished - 2011
Externally publishedYes
Event19th European Conference on Information Systems - ICT and Sustainable Service Development, ECIS 2011 - Helsinki, Finland
Duration: 9 Jun 201111 Jun 2011

Conference

Conference19th European Conference on Information Systems - ICT and Sustainable Service Development, ECIS 2011
Country/TerritoryFinland
CityHelsinki
Period9/06/1111/06/11

Keywords

  • Adoption
  • Diffusion
  • Systematic review
  • UTAUT

ASJC Scopus subject areas

  • Information Systems

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