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Investigating the Effect of Employee Empathy on Service Loyalty: The Mediating Role of Trust in and Satisfaction with a Service Employee

  • Waseem Bahadur
  • , Ali Nawaz Khan
  • , Ahsan Ali
  • , Muhammad Usman*
  • *Corresponding author for this work

Research output: Contribution to journal › Article › peer-review

67 Scopus citations

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