Intelligent monitoring and controlling of public policies using social media and cloud computing

Prabhsimran Singh; Yogesh K. Dwivedi; Karanjeet Singh Kahlon; Ravinder Singh Sawhney

doi:10.1007/978-3-030-04315-5_11

Intelligent monitoring and controlling of public policies using social media and cloud computing

Prabhsimran Singh^*, Yogesh K. Dwivedi, Karanjeet Singh Kahlon, Ravinder Singh Sawhney

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

9 Scopus citations

Abstract

Lack of public participation in various policy making decision has always been a major cause of concern for government all around the world while formulating as well as evaluating such policies. With availability of latest IT infrastructure and the migration of government think-tank towards realizing more efficient cloud based e-government, this problem has been partially answered, but this predicament still persists. However, the exponential rise in usage of social media platforms by general public has given the government a wider insight to overcome this long pending dilemma. This paper presents a pragmatic approach that combines the capabilities of cloud computing and social media analytics towards efficient monitoring and controlling of public policies. The proposed arrangement has provided us some encouraging results, when tested for the policy of the century i.e. GST implementation by Indian government and established that proposed system can be successfully implemented for efficient policy making and implementation.

Original language	English
Title of host publication	Smart Working, Living and Organising - IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2018, Proceedings
Editors	Amany Elbanna, Yogesh K. Dwivedi, Deborah Bunker, David Wastell
Publisher	Springer New York LLC
Pages	143-154
Number of pages	12
ISBN (Print)	9783030043148
DOIs	https://doi.org/10.1007/978-3-030-04315-5_11
State	Published - 2019
Externally published	Yes
Event	IFIP WG 8.6 International Working Conference "Smart Working, Living and Organising" on Transfer and Diffusion of IT, TDIT 2018 - Portsmouth, United Kingdom Duration: 25 Jun 2018 → 25 Jun 2018

Publication series

Name	IFIP Advances in Information and Communication Technology
Volume	533
ISSN (Print)	1868-4238

Conference

Conference	IFIP WG 8.6 International Working Conference "Smart Working, Living and Organising" on Transfer and Diffusion of IT, TDIT 2018
Country/Territory	United Kingdom
City	Portsmouth
Period	25/06/18 → 25/06/18

Bibliographical note

Publisher Copyright:
© 2019, IFIP International Federation for Information Processing.

Keywords

Cloud computing
E-Government
GST
Sentiment analysis
Social media analytics
Twitter

ASJC Scopus subject areas

Information Systems
Computer Networks and Communications
Information Systems and Management

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1007/978-3-030-04315-5_11

Cite this

Singh, P., Dwivedi, Y. K., Kahlon, K. S., & Sawhney, R. S. (2019). Intelligent monitoring and controlling of public policies using social media and cloud computing. In A. Elbanna, Y. K. Dwivedi, D. Bunker, & D. Wastell (Eds.), Smart Working, Living and Organising - IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2018, Proceedings (pp. 143-154). (IFIP Advances in Information and Communication Technology; Vol. 533). Springer New York LLC. https://doi.org/10.1007/978-3-030-04315-5_11

Singh, Prabhsimran ; Dwivedi, Yogesh K. ; Kahlon, Karanjeet Singh et al. / Intelligent monitoring and controlling of public policies using social media and cloud computing. Smart Working, Living and Organising - IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2018, Proceedings. editor / Amany Elbanna ; Yogesh K. Dwivedi ; Deborah Bunker ; David Wastell. Springer New York LLC, 2019. pp. 143-154 (IFIP Advances in Information and Communication Technology).

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title = "Intelligent monitoring and controlling of public policies using social media and cloud computing",

abstract = "Lack of public participation in various policy making decision has always been a major cause of concern for government all around the world while formulating as well as evaluating such policies. With availability of latest IT infrastructure and the migration of government think-tank towards realizing more efficient cloud based e-government, this problem has been partially answered, but this predicament still persists. However, the exponential rise in usage of social media platforms by general public has given the government a wider insight to overcome this long pending dilemma. This paper presents a pragmatic approach that combines the capabilities of cloud computing and social media analytics towards efficient monitoring and controlling of public policies. The proposed arrangement has provided us some encouraging results, when tested for the policy of the century i.e. GST implementation by Indian government and established that proposed system can be successfully implemented for efficient policy making and implementation.",

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note = "Publisher Copyright: {\textcopyright} 2019, IFIP International Federation for Information Processing.; IFIP WG 8.6 International Working Conference {"}Smart Working, Living and Organising{"} on Transfer and Diffusion of IT, TDIT 2018 ; Conference date: 25-06-2018 Through 25-06-2018",

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doi = "10.1007/978-3-030-04315-5\_11",

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Singh, P, Dwivedi, YK, Kahlon, KS & Sawhney, RS 2019, Intelligent monitoring and controlling of public policies using social media and cloud computing. in A Elbanna, YK Dwivedi, D Bunker & D Wastell (eds), Smart Working, Living and Organising - IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2018, Proceedings. IFIP Advances in Information and Communication Technology, vol. 533, Springer New York LLC, pp. 143-154, IFIP WG 8.6 International Working Conference "Smart Working, Living and Organising" on Transfer and Diffusion of IT, TDIT 2018, Portsmouth, United Kingdom, 25/06/18. https://doi.org/10.1007/978-3-030-04315-5_11

Intelligent monitoring and controlling of public policies using social media and cloud computing. / Singh, Prabhsimran; Dwivedi, Yogesh K.; Kahlon, Karanjeet Singh et al.
Smart Working, Living and Organising - IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2018, Proceedings. ed. / Amany Elbanna; Yogesh K. Dwivedi; Deborah Bunker; David Wastell. Springer New York LLC, 2019. p. 143-154 (IFIP Advances in Information and Communication Technology; Vol. 533).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Intelligent monitoring and controlling of public policies using social media and cloud computing

AU - Singh, Prabhsimran

AU - Dwivedi, Yogesh K.

AU - Kahlon, Karanjeet Singh

AU - Sawhney, Ravinder Singh

PY - 2019

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N2 - Lack of public participation in various policy making decision has always been a major cause of concern for government all around the world while formulating as well as evaluating such policies. With availability of latest IT infrastructure and the migration of government think-tank towards realizing more efficient cloud based e-government, this problem has been partially answered, but this predicament still persists. However, the exponential rise in usage of social media platforms by general public has given the government a wider insight to overcome this long pending dilemma. This paper presents a pragmatic approach that combines the capabilities of cloud computing and social media analytics towards efficient monitoring and controlling of public policies. The proposed arrangement has provided us some encouraging results, when tested for the policy of the century i.e. GST implementation by Indian government and established that proposed system can be successfully implemented for efficient policy making and implementation.

AB - Lack of public participation in various policy making decision has always been a major cause of concern for government all around the world while formulating as well as evaluating such policies. With availability of latest IT infrastructure and the migration of government think-tank towards realizing more efficient cloud based e-government, this problem has been partially answered, but this predicament still persists. However, the exponential rise in usage of social media platforms by general public has given the government a wider insight to overcome this long pending dilemma. This paper presents a pragmatic approach that combines the capabilities of cloud computing and social media analytics towards efficient monitoring and controlling of public policies. The proposed arrangement has provided us some encouraging results, when tested for the policy of the century i.e. GST implementation by Indian government and established that proposed system can be successfully implemented for efficient policy making and implementation.

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A2 - Wastell, David

PB - Springer New York LLC

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Y2 - 25 June 2018 through 25 June 2018

ER -

Singh P, Dwivedi YK, Kahlon KS, Sawhney RS. Intelligent monitoring and controlling of public policies using social media and cloud computing. In Elbanna A, Dwivedi YK, Bunker D, Wastell D, editors, Smart Working, Living and Organising - IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2018, Proceedings. Springer New York LLC. 2019. p. 143-154. (IFIP Advances in Information and Communication Technology). doi: 10.1007/978-3-030-04315-5_11

Intelligent monitoring and controlling of public policies using social media and cloud computing

Abstract

Publication series

Conference

Bibliographical note

Keywords

ASJC Scopus subject areas

UN SDGs

Access to Document

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Cite this