Intelligent Automation Framework Using AI and RPA: An Introduction

Business organizations may now automate high-volume processes with the help of Robotic Process Automation (RPA), a rapidly developing automation technology that bridges the gap between Artificial Intelligence (AI) and Business Process Management (BPM). Tools for robotic process automation (RPA) may record the actions of a human user on a computer’s interface, allowing a software robot to do those actions in the user’s place. RPA procedures may be made more precise and efficient by the supplementary use of AI methods and algorithms for process optimization, forecasting, pattern recognition and data extraction. Since RPA is still a newer discipline, there is not a lot of research published on the subject just now. Hence, the purpose of this chapter is to examine how the research fraternity defines RPA and how thoroughly the implementation of RPA, state and trends have been explored in the literature. The authors also do a state-of-the-art literature evaluation of current studies about RPA. The authors have also made contributions to evaluating the benefits and drawbacks of this powerful instrument and making predictions about its potential future uses. This chapter offers many perspectives on cutting-edge technologies like RPA.