Abstract
Industry 5.0 shifts the focus of manufacturing from mere productivity to sustainability, resilience, and humancentric value. This evolution demands that quality management systems (QMS) are not only effective but also explainable and auditable. This paper is a conceptual framework study that synthesizes TQM, Quality 4.0, trustworthy AI, and digital twin principles to propose a governance-ready reference architecture rather than report statistically generalizable field results. While Quality 4.0 brings in IIoT data, analytics, and AI into quality engineering, many implementations remain tool-focused; models are often integrated into inspection or prediction tasks without being embedded in a PDCA-driven continuous improvement framework, lacking end-to-end evidence preservation and systematic controls for data quality, model drift, and AI risks. This paper presents AITQ-5, a framework governed by PDCA that integrates AI into Total Quality Management for Industry 5.0 manufacturing projects, structured around three design pillars: (i) a PDCA-aligned AI capability model, (ii) human-in-the-loop governance checkpoints throughout the AI lifecycle, and (iii) a Semantic Digital Twin (SDT) that connects Critical To Quality (CTQ) factors, process context, observations, model versions, decisions, and corrective actions into a provenance-aware knowledge graph. The paper offers three implementation artifacts: a PDCA-AI capability map, a maturity model for QMS integration across four levels, and a Quality 5.0 KPI scorecard. Additionally, it outlines an evaluation protocol, case-based sampling guidance, and a roadmap for deployment to support rigorous future validation and audit-ready adoption on the shop floor.
| Original language | English |
|---|---|
| Title of host publication | 2026 ASU International Conference in Emerging Technologies for Sustainability and Intelligent Systems, ICETSIS 2026 |
| Publisher | Institute of Electrical and Electronics Engineers Inc. |
| Pages | 1681-1686 |
| Number of pages | 6 |
| ISBN (Electronic) | 9798331572297 |
| DOIs | |
| State | Published - 2026 |
| Event | 2026 ASU International Conference in Emerging Technologies for Sustainability and Intelligent Systems, ICETSIS 2026 - Manama, Bahrain Duration: 6 May 2026 → 7 May 2026 |
Publication series
| Name | 2026 ASU International Conference in Emerging Technologies for Sustainability and Intelligent Systems, ICETSIS 2026 |
|---|
Conference
| Conference | 2026 ASU International Conference in Emerging Technologies for Sustainability and Intelligent Systems, ICETSIS 2026 |
|---|---|
| Country/Territory | Bahrain |
| City | Manama |
| Period | 6/05/26 → 7/05/26 |
Bibliographical note
Publisher Copyright:© 2026 IEEE.
UN SDGs
This output contributes to the following UN Sustainable Development Goals (SDGs)
-
SDG 9 Industry, Innovation, and Infrastructure
Keywords
- AI governance
- CAPA
- Industry 5.0
- MLOps
- PDCA
- Quality 4.0
- Quality Management Systems
- Semantic Digital Twin
- Total Quality Management
- explainable AI
- knowledge graph
- model drift
- provenance
ASJC Scopus subject areas
- Business and International Management
- Management Information Systems
- Organizational Behavior and Human Resource Management
- Artificial Intelligence
- Information Systems and Management
- Economics, Econometrics and Finance (miscellaneous)
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