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Integration of Artificial Intelligence and Total Quality Management in Manufacturing Projects for Industry 5.0

  • Saleem Ahmed Al-Azazi
  • , Mohammed Abdulrazzaq Alaghbari
  • , Mourad Mansour
  • , Basheer M. Al-Ghazali
  • , Abdullah O. Baarimah
  • , Aawag Mohsen Alawag

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Industry 5.0 shifts the focus of manufacturing from mere productivity to sustainability, resilience, and humancentric value. This evolution demands that quality management systems (QMS) are not only effective but also explainable and auditable. This paper is a conceptual framework study that synthesizes TQM, Quality 4.0, trustworthy AI, and digital twin principles to propose a governance-ready reference architecture rather than report statistically generalizable field results. While Quality 4.0 brings in IIoT data, analytics, and AI into quality engineering, many implementations remain tool-focused; models are often integrated into inspection or prediction tasks without being embedded in a PDCA-driven continuous improvement framework, lacking end-to-end evidence preservation and systematic controls for data quality, model drift, and AI risks. This paper presents AITQ-5, a framework governed by PDCA that integrates AI into Total Quality Management for Industry 5.0 manufacturing projects, structured around three design pillars: (i) a PDCA-aligned AI capability model, (ii) human-in-the-loop governance checkpoints throughout the AI lifecycle, and (iii) a Semantic Digital Twin (SDT) that connects Critical To Quality (CTQ) factors, process context, observations, model versions, decisions, and corrective actions into a provenance-aware knowledge graph. The paper offers three implementation artifacts: a PDCA-AI capability map, a maturity model for QMS integration across four levels, and a Quality 5.0 KPI scorecard. Additionally, it outlines an evaluation protocol, case-based sampling guidance, and a roadmap for deployment to support rigorous future validation and audit-ready adoption on the shop floor.

Original languageEnglish
Title of host publication2026 ASU International Conference in Emerging Technologies for Sustainability and Intelligent Systems, ICETSIS 2026
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages1681-1686
Number of pages6
ISBN (Electronic)9798331572297
DOIs
StatePublished - 2026
Event2026 ASU International Conference in Emerging Technologies for Sustainability and Intelligent Systems, ICETSIS 2026 - Manama, Bahrain
Duration: 6 May 20267 May 2026

Publication series

Name2026 ASU International Conference in Emerging Technologies for Sustainability and Intelligent Systems, ICETSIS 2026

Conference

Conference2026 ASU International Conference in Emerging Technologies for Sustainability and Intelligent Systems, ICETSIS 2026
Country/TerritoryBahrain
CityManama
Period6/05/267/05/26

Bibliographical note

Publisher Copyright:
© 2026 IEEE.

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 9 - Industry, Innovation, and Infrastructure
    SDG 9 Industry, Innovation, and Infrastructure

Keywords

  • AI governance
  • CAPA
  • Industry 5.0
  • MLOps
  • PDCA
  • Quality 4.0
  • Quality Management Systems
  • Semantic Digital Twin
  • Total Quality Management
  • explainable AI
  • knowledge graph
  • model drift
  • provenance

ASJC Scopus subject areas

  • Business and International Management
  • Management Information Systems
  • Organizational Behavior and Human Resource Management
  • Artificial Intelligence
  • Information Systems and Management
  • Economics, Econometrics and Finance (miscellaneous)

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