Generalized SLA enforcement framework using feedback control system

Mussadiq Abdul Rahim, Irfan Ul Haq, Hanif Durad, Erich Schikuta

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Scopus citations

Abstract

Cloud computing has emerged as powerful technology with various use cases in different environments. The goal of these use cases is to provide services to users on demand. These use cases vary from application to application, but service level agreement (SLA) management plays an important role in all of them. SLA management is an essential part of service provisioning environment. Automated SLA management is a necessary part of large production environments, where business heavily depends on customer satisfaction. In this paper we discuss a generalized SLA management framework and propose a generic framework for automated SLA enforcement based on feedback control system. We have selected various SLA metrics, describe inputs and outputs for those metrics and we propose enforcement methodology based on control theory. We define formal model based on control theory for availability metric. It is seen that feedback control automates the SLA enforcement with accuracy. Multiple SLA metrics can be enforced using this approach.

Original languageEnglish
Title of host publication2015 12th International Conference on High-Capacity Optical Networks and Enabling/Emerging Technologies, HONET-ICT 2015
PublisherInstitute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)9781467392686
DOIs
StatePublished - 29 Jan 2016
Externally publishedYes
Event12th International Conference on High-Capacity Optical Networks and Enabling/Emerging Technologies - Information and Communication Technologies, HONET-ICT 2015 - Islamabad, Pakistan
Duration: 21 Dec 201523 Dec 2015

Publication series

Name2015 12th International Conference on High-Capacity Optical Networks and Enabling/Emerging Technologies, HONET-ICT 2015

Conference

Conference12th International Conference on High-Capacity Optical Networks and Enabling/Emerging Technologies - Information and Communication Technologies, HONET-ICT 2015
Country/TerritoryPakistan
CityIslamabad
Period21/12/1523/12/15

Bibliographical note

Publisher Copyright:
© 2015 IEEE.

Keywords

  • SLA
  • cloud computing
  • control
  • feedback control

ASJC Scopus subject areas

  • Computer Networks and Communications

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