Factors affecting the continuous use of cloud computing services from expert's perspective

Mohammed A. Al-Sharafi; Ruzaini Abdullah Arshah; Emad A. Abu-Shanab

doi:10.1109/TENCON.2017.8228001

Factors affecting the continuous use of cloud computing services from expert's perspective

Mohammed A. Al-Sharafi, Ruzaini Abdullah Arshah, Emad A. Abu-Shanab

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

26 Scopus citations

Abstract

This research aims at validating the vital factors that affecting the continuous use of cloud computing services through literature review and experts' evaluation. These factors are factors that have an effect on the decision makers to forge ahead in the use of cloud computing services in their various organizations. Semi-structured interviews using email were carried out with twenty-three experts (nine IT practitioners and fourteen academics) in order to realize the identified objective. Based on the expert's perspectives, the followings factors; cost reduction, top manager's support, relative advantage, compatibility, perceived trust, complexity competitive pressure, perceived security and privacy, IT readiness and government support have the greatest ten are the ten noteworthy factors which have effect on the decision makers to further the use of cloud computing services. The findings of this study will be the building block in developing a conceptual model for the continuous intention to use of cloud computing services in small and medium enterprises (SMEs) in Malaysia.

Original language	English
Title of host publication	TENCON 2017 - 2017 IEEE Region 10 Conference
Publisher	Institute of Electrical and Electronics Engineers Inc.
Pages	986-991
Number of pages	6
ISBN (Electronic)	9781509011339
DOIs	https://doi.org/10.1109/TENCON.2017.8228001
State	Published - 19 Dec 2017
Externally published	Yes
Event	2017 IEEE Region 10 Conference, TENCON 2017 - Penang, Malaysia Duration: 5 Nov 2017 → 8 Nov 2017

Publication series

Name	IEEE Region 10 Annual International Conference, Proceedings/TENCON
Volume	2017-December
ISSN (Print)	2159-3442
ISSN (Electronic)	2159-3450

Conference

Conference	2017 IEEE Region 10 Conference, TENCON 2017
Country/Territory	Malaysia
City	Penang
Period	5/11/17 → 8/11/17

Bibliographical note

Publisher Copyright:
© 2017 IEEE.

Keywords

Cloud computing services
Continuous intention to use cloud computing services
Experts' perspective
Factors affecting cloud computing adoption
Small and medium enterprises

ASJC Scopus subject areas

Computer Science Applications
Electrical and Electronic Engineering

Access to Document

10.1109/TENCON.2017.8228001

Cite this

Al-Sharafi, M. A., Arshah, R. A., & Abu-Shanab, E. A. (2017). Factors affecting the continuous use of cloud computing services from expert's perspective. In TENCON 2017 - 2017 IEEE Region 10 Conference (pp. 986-991). (IEEE Region 10 Annual International Conference, Proceedings/TENCON; Vol. 2017-December). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/TENCON.2017.8228001

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title = "Factors affecting the continuous use of cloud computing services from expert's perspective",

abstract = "This research aims at validating the vital factors that affecting the continuous use of cloud computing services through literature review and experts' evaluation. These factors are factors that have an effect on the decision makers to forge ahead in the use of cloud computing services in their various organizations. Semi-structured interviews using email were carried out with twenty-three experts (nine IT practitioners and fourteen academics) in order to realize the identified objective. Based on the expert's perspectives, the followings factors; cost reduction, top manager's support, relative advantage, compatibility, perceived trust, complexity competitive pressure, perceived security and privacy, IT readiness and government support have the greatest ten are the ten noteworthy factors which have effect on the decision makers to further the use of cloud computing services. The findings of this study will be the building block in developing a conceptual model for the continuous intention to use of cloud computing services in small and medium enterprises (SMEs) in Malaysia.",

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doi = "10.1109/TENCON.2017.8228001",

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Al-Sharafi, MA, Arshah, RA & Abu-Shanab, EA 2017, Factors affecting the continuous use of cloud computing services from expert's perspective. in TENCON 2017 - 2017 IEEE Region 10 Conference. IEEE Region 10 Annual International Conference, Proceedings/TENCON, vol. 2017-December, Institute of Electrical and Electronics Engineers Inc., pp. 986-991, 2017 IEEE Region 10 Conference, TENCON 2017, Penang, Malaysia, 5/11/17. https://doi.org/10.1109/TENCON.2017.8228001

Factors affecting the continuous use of cloud computing services from expert's perspective. / Al-Sharafi, Mohammed A.; Arshah, Ruzaini Abdullah; Abu-Shanab, Emad A.
TENCON 2017 - 2017 IEEE Region 10 Conference. Institute of Electrical and Electronics Engineers Inc., 2017. p. 986-991 (IEEE Region 10 Annual International Conference, Proceedings/TENCON; Vol. 2017-December).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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Factors affecting the continuous use of cloud computing services from expert's perspective

Abstract

Publication series

Conference

Bibliographical note

Keywords

ASJC Scopus subject areas

Access to Document

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Cite this