Empirical investigation of Facebook discontinues usage intentions based on SOR paradigm

Adeel Luqman, Xiongfei Cao*, Ahmed Ali, Ayesha Masood, Lingling Yu

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

370 Scopus citations

Abstract

The use of social media can have positive effects on users, but it may also bring about negative perceptions in varying degrees of enormity. This study investigates the negative consequences of high Facebook usage for different purposes. It focuses on how the social, cognitive, and hedonic uses of Facebook induce stress and exhaustion, thereby influencing an individual's intention to voluntary quit from using Facebook. The stimulus–organism–response paradigm is used in this study to examine the antecedents of intentions to discontinue the use of Facebook. The distinctive stimuli, organisms, and response in the proposed research model are empirically investigated through a sample of 360 Facebook users. Findings indicate that psychological and behavioral consequences compel users to discontinue or reduce the use of Facebook due to exhaustion and technostress caused by social networking sites (SNS). The excessive social, hedonic, and cognitive uses of Facebook are also sources of technostress, and the subsequent SNS exhaustion results in the decision to quit Facebook. This study draws theoretical implications for future SNS research as well as practical implications for organizations and SNS providers and users.

Original languageEnglish
Pages (from-to)544-555
Number of pages12
JournalComputers in Human Behavior
Volume70
DOIs
StatePublished - 1 May 2017
Externally publishedYes

Bibliographical note

Publisher Copyright:
© 2017 Elsevier Ltd

Keywords

  • Cognitive use
  • Hedonic use
  • SNS exhaustions
  • SOR model
  • Social media
  • Technostress

ASJC Scopus subject areas

  • Arts and Humanities (miscellaneous)
  • Human-Computer Interaction
  • General Psychology

Fingerprint

Dive into the research topics of 'Empirical investigation of Facebook discontinues usage intentions based on SOR paradigm'. Together they form a unique fingerprint.

Cite this