Elucidation of IS project success factors: an interpretive structural modelling approach

  • D. Laurie Hughes
  • , Nripendra P. Rana
  • , Yogesh K. Dwivedi*
  • *Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

82 Scopus citations

Abstract

This study extends the debate surrounding the components of IS project success by reviewing success factors from the perspective of their interdependency and influence on each other. This research utilises interpretive structural modelling as the methodology and framework to develop the relationships between the selected factors. This approach is presented as a mechanism that can provide greater insight to the underlying causal interrelationships associated with IS project success and the successful transition to operations. The findings identify a number of key outcomes that have significant driving influence on other interconnected factors in the final model. This study highlights the benefits of an interpretive approach where IS factor interrelationships can be modelled to demonstrate potential influence on other connected factors thereby, increasing the chances of project success.

Original languageEnglish
Pages (from-to)35-66
Number of pages32
JournalAnnals of Operations Research
Volume285
Issue number1-2
DOIs
StatePublished - 1 Feb 2020
Externally publishedYes

Bibliographical note

Publisher Copyright:
© 2019, The Author(s).

Keywords

  • Critical success factors
  • Information systems
  • Interpretive structural modelling
  • Projects
  • Success factors

ASJC Scopus subject areas

  • General Decision Sciences
  • Management Science and Operations Research

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