Abstract
This chapter reviews literature on electronic-government (EG) and information and communication technology (ICT) regarding several management issues in general and adoption in particular. Since EG is a comparatively new area to investigate, many researchers have been addressing implementation, development, and adoption criteria. This chapter has five sections with sub-sections that delineate: 1) introductory information of EG development; 2) management issues related to EG; 3) EG implementation strategies and objectives; 4) design perspectives of adoption models, and 5) literature on online service quality, adoption, and related issues.
| Original language | English |
|---|---|
| Title of host publication | Stakeholder Adoption of E-Government Services |
| Subtitle of host publication | Driving and Resisting Factors |
| Publisher | IGI Global |
| Pages | 27-85 |
| Number of pages | 59 |
| ISBN (Print) | 9781609606015 |
| DOIs | |
| State | Published - 2011 |
| Externally published | Yes |
ASJC Scopus subject areas
- General Social Sciences