Does servant leadership influence vigour, dedication and absorption of generation-Z employees’ role of emotional stability and artificial intelligence adoption?

Drawing on job demand resource theory, this study examines the relationship between servant leadership and three dimensions of employee engagement i.e., vigour, dedication and absorption. This research has also investigated emotional stability as a mediator in these relationships. Moreover, it has tested the moderating role of artificial intelligence adoption (AIA) on the relationship between emotional stability and vigour, dedication and absorption. Data were collected from generation Z employees (born after 1997) working in 3, 4, and 5-star hotels in Bangladesh and were analysed using partial least structural equation modelling. Investigation reveals that servant leadership has a dual influence on vigour, dedication and absorption directly and indirectly through emotional stability. Moreover, AIA was found to be a moderator on the relationship between emotional stability and vigour and dedication. This study has both theoretical and practical implications.