Does context influence responses to firewall warnings?

Muhammad Mahmoud*, Sonia Chiasson, Ashraf Matrawy

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Scopus citations

Abstract

Firewall warnings are only effective if users can respond to them in a secure and effective manner. In this paper, we define what the user was doing while receiving the warning message as the context. We evaluate whether either the context in which the user receives the warning or the content of the warning message affects users' response to the warning message. We ran a user study with 56 participants via an online survey. Our results show that the context in which the warning message appears has no influence on the users' responses. We further confirm users base their responses to a warning on the content of the warning message itself. We also show that users understood the need for such warning messages and wanted to be involved in the decision-making process as long as they were not interrupted too frequently.

Original languageEnglish
Title of host publication2012 eCrime Researchers Summit, eCrime 2012
DOIs
StatePublished - 2012
Externally publishedYes

Publication series

NameeCrime Researchers Summit, eCrime
ISSN (Print)2159-1237
ISSN (Electronic)2159-1245

ASJC Scopus subject areas

  • Computer Networks and Communications
  • Computer Science Applications
  • Information Systems
  • Information Systems and Management

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