Digital payments adoption research: A meta-analysis for generalising the effects of attitude, cost, innovativeness, mobility and price value on behavioural intention

Pushp P. Patil, Nripendra P. Rana, Yogesh K. Dwivedi*

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

20 Scopus citations

Abstract

The rapid evolution of mobile-based technologies and applications has led to the development of several different forms of digital payment methods (DPMs) but with limited enthusiasm in consumers for adopting them. Hence, several academic studies have already been conducted to examine the role of various antecedents that determines consumers’ intention to adopt DPMs. The degree of effect and significance of several antecedents found to be inconsistent across different studies. This provided us a basis for undertaking a meta-analysis of existing research for estimating the cumulative effect of such antecedents. Therefore, this study aims to perform a meta-analysis of five antecedents (i.e. attitude, cost, mobility, price value and innovativeness) for confirming their overall influence on intentions to adopt DPMs. The results of this study suggest that the cumulative effect of four out of five antecedents found to be significant while influence of price value was found insignificant on behavioural intentions. The recommendations drawn from this research would help to decide if and when to use such antecedents for predicting consumer intention to adopt DPMs.

Original languageEnglish
Title of host publicationSmart Working, Living and Organising - IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2018, Proceedings
EditorsYogesh K. Dwivedi, David Wastell, Deborah Bunker, Amany Elbanna
PublisherSpringer New York LLC
Pages194-206
Number of pages13
ISBN (Print)9783030043148
DOIs
StatePublished - 2019
Externally publishedYes
EventIFIP WG 8.6 International Working Conference "Smart Working, Living and Organising" on Transfer and Diffusion of IT, TDIT 2018 - Portsmouth, United Kingdom
Duration: 25 Jun 201825 Jun 2018

Publication series

NameIFIP Advances in Information and Communication Technology
Volume533
ISSN (Print)1868-4238

Conference

ConferenceIFIP WG 8.6 International Working Conference "Smart Working, Living and Organising" on Transfer and Diffusion of IT, TDIT 2018
Country/TerritoryUnited Kingdom
CityPortsmouth
Period25/06/1825/06/18

Bibliographical note

Publisher Copyright:
© 2019, IFIP International Federation for Information Processing.

Keywords

  • Adoption
  • Cashless payments
  • Digital payments
  • Meta-analysis
  • Mobile payments

ASJC Scopus subject areas

  • Information Systems
  • Computer Networks and Communications
  • Information Systems and Management

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