Design of robust service operations using cybernetic principles and simulation

D. C. Wynn, S. Cassidy, P. J. Clarkson

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

4 Scopus citations

Original language	English
Title of host publication	Proceedings of the 12th International Design Conference, DESIGN 2012
Pages	331-342
Number of pages	12
State	Published - 2012
Externally published	Yes

Name	Proceedings of International Design Conference, DESIGN
Volume	DS 70
ISSN (Print)	1847-9073

Keywords

@inproceedings{15b1acc7d92448eaa9f162c3ece9e614,

title = "Design of robust service operations using cybernetic principles and simulation",

keywords = "Cambridge Advanced Modeller (CAM), Cybernetics, Robustness, Service design, Simulation, Uncertainty",

author = "Wynn, \{D. C.\} and S. Cassidy and Clarkson, \{P. J.\}",

year = "2012",

language = "English",

isbn = "9789537738174",

series = "Proceedings of International Design Conference, DESIGN",

pages = "331--342",

booktitle = "Proceedings of the 12th International Design Conference, DESIGN 2012",

}

Design of robust service operations using cybernetic principles and simulation. / Wynn, D. C.; Cassidy, S.; Clarkson, P. J.
Proceedings of the 12th International Design Conference, DESIGN 2012. 2012. p. 331-342 (Proceedings of International Design Conference, DESIGN; Vol. DS 70).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Design of robust service operations using cybernetic principles and simulation

AU - Wynn, D. C.

AU - Cassidy, S.

AU - Clarkson, P. J.

PY - 2012

Y1 - 2012

KW - Cambridge Advanced Modeller (CAM)

KW - Cybernetics

KW - Robustness

KW - Service design

KW - Simulation

KW - Uncertainty

UR - https://www.scopus.com/pages/publications/84879699759

M3 - Conference contribution

AN - SCOPUS:84879699759

SN - 9789537738174

T3 - Proceedings of International Design Conference, DESIGN

SP - 331

EP - 342

BT - Proceedings of the 12th International Design Conference, DESIGN 2012

ER -