Customer engagement in evolving technological environments: synopsis and guiding propositions

Linda D. Hollebeek; David E. Sprott; Tor W. Andreassen; Carolyn Costley; Phil Klaus; Volker Kuppelwieser; Amela Karahasanovic; Takashi Taguchi; Jamid Ul Islam; Raouf Ahmad Rather

doi:10.1108/EJM-09-2019-970

Customer engagement in evolving technological environments: synopsis and guiding propositions

Linda D. Hollebeek^*
, David E. Sprott
, Tor W. Andreassen
, Carolyn Costley
, Phil Klaus
, Volker Kuppelwieser
, Amela Karahasanovic
, Takashi Taguchi
, Jamid Ul Islam
, Raouf Ahmad Rather

^*Corresponding author for this work

Research output: Contribution to journal › Comment/debate

202 Scopus citations

Original language	English
Pages (from-to)	2018-2023
Number of pages	6
Journal	European Journal of Marketing
Volume	53
Issue number	9
DOIs	https://doi.org/10.1108/EJM-09-2019-970
State	Published - 20 Sep 2019
Externally published	Yes

ASJC Scopus subject areas

Marketing

Access to Document

10.1108/EJM-09-2019-970

Cite this

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title = "Customer engagement in evolving technological environments: synopsis and guiding propositions",

author = "Hollebeek, \{Linda D.\} and Sprott, \{David E.\} and Andreassen, \{Tor W.\} and Carolyn Costley and Phil Klaus and Volker Kuppelwieser and Amela Karahasanovic and Takashi Taguchi and \{Ul Islam\}, Jamid and Rather, \{Raouf Ahmad\}",

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AU - Hollebeek, Linda D.

AU - Sprott, David E.

AU - Andreassen, Tor W.

AU - Costley, Carolyn

AU - Klaus, Phil

AU - Kuppelwieser, Volker

AU - Karahasanovic, Amela

AU - Taguchi, Takashi

AU - Ul Islam, Jamid

AU - Rather, Raouf Ahmad

PY - 2019/9/20

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UR - https://www.scopus.com/pages/publications/85073196182

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DO - 10.1108/EJM-09-2019-970

M3 - Comment/debate

AN - SCOPUS:85073196182

SN - 0309-0566

VL - 53

SP - 2018

EP - 2023

JO - European Journal of Marketing

JF - European Journal of Marketing

IS - 9

ER -