TY - GEN
T1 - Critical success factors for offshore software development outsourcing vendors
T2 - a systematic literature review
AU - Khan, Siffat Ullah
AU - Niazi, Mahmood
AU - Ahmad, Rashid
PY - 2009
Y1 - 2009
N2 - CONTEXT - Offshore software development outsourcing is a modern business strategy for producing high quality software at low cost OBJECTIVE - To identify various Critical Success Factors (CSFs) that have a positive impact on software outsourcing clients in the selection process of offshore software development outsourcing vendors. METHOD - We have performed a Systematic Literature Review process for the identification of factors in the selection process of offshore software development outsourcing vendors. RESULTS - We have identified factors 'cost-saving', 'skilled human resource', 'appropriate infrastructure' and 'quality of product and services' that are generally considered important by the outsourcing clients. The results also reveal the similarities and differences in the factors identified in different continents. CONCLUSIONS - Cost-saving should not be considered as the only prime factor in the selection process of software development outsourcing vendors. Vendors should have to address other factors in order to compete in the offshore outsourcing business.
AB - CONTEXT - Offshore software development outsourcing is a modern business strategy for producing high quality software at low cost OBJECTIVE - To identify various Critical Success Factors (CSFs) that have a positive impact on software outsourcing clients in the selection process of offshore software development outsourcing vendors. METHOD - We have performed a Systematic Literature Review process for the identification of factors in the selection process of offshore software development outsourcing vendors. RESULTS - We have identified factors 'cost-saving', 'skilled human resource', 'appropriate infrastructure' and 'quality of product and services' that are generally considered important by the outsourcing clients. The results also reveal the similarities and differences in the factors identified in different continents. CONCLUSIONS - Cost-saving should not be considered as the only prime factor in the selection process of software development outsourcing vendors. Vendors should have to address other factors in order to compete in the offshore outsourcing business.
KW - Critical success factors
KW - Offshore software outsourcing vendors
KW - Systematic literature review
UR - https://www.scopus.com/pages/publications/71049190131
U2 - 10.1109/ICGSE.2009.28
DO - 10.1109/ICGSE.2009.28
M3 - Conference contribution
AN - SCOPUS:71049190131
SN - 9780769537108
T3 - Proceedings - 2009 4th IEEE International Conference on Global Software Engineering, ICGSE 2009
SP - 207
EP - 216
BT - Proceedings - 2009 4th IEEE International Conference on Global Software Engineering, ICGSE 2009
ER -