@inproceedings{1fa859ebb13a435c894f7c7e904ed8d0,
title = "Critical success factors for offshore software development outsourcing vendors: An empirical study",
abstract = "CONTEXT - Offshore software development outsourcing is a contractual business of high quality software production with significant cost-saving. OBJECTIVE - The objective of this research paper is to analyse the factors that influence software outsourcing clients in the selection of offshore software outsourcing vendors. METHOD - We have performed questionnaire surveys with 53 experts. We asked the participants to rank each success factor on a five-point scale to determine the perceived importance of each success factor. Our survey included success factors identified in the previous findings of systematic literature review study. RESULTS - Our study reveal both cost-saving and appropriate infrastructure as the most influential factors in the selection of outsourcing vendors. Our results also indicate that appropriate infrastructure, cost-saving and efficient project management are common success factors across different groups of practitioners. CONCLUSIONS - Cost-saving and appropriate infrastructure should be considered as the prime factors in the selection process of software development outsourcing vendors.",
author = "\{Ullah Khan\}, Siffat and Mahmood Niazi and Rashid Ahmad",
year = "2010",
doi = "10.1007/978-3-642-13792-1\_13",
language = "English",
isbn = "3642137911",
series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",
pages = "146--160",
booktitle = "Product-Focused Software Process Improvement - 11th International Conference, PROFES 2010, Proceedings",
}