Critical success factors for implementing green supply chain management in the electronics industry: an emerging economy case

This study examines critical success factors (CSFs) for the implementation of green supply chain management (GSCM) for the electronics industry of an emerging economy. Based on a literature review, a total of 22 CSFs for GSCM implementation were selected. Sixteen of the 22 CSFs were finalised using Pareto analysis, based on the feedback of 30 experts from three renowned consumer electronics manufacturing firms in Bangladesh. The Decision-Making Trial and Evaluation Laboratory (DEMATEL) method was then utilised to capture the interactive relationships among the CSFs. Findings reveal that the CSFs for GSCM implementation are top management commitment, government regulations and standards, pollution prevention and hazardous waste management, and environment management certification (ISO 14000). Findings also show that top management commitment is paramount to GSCM implementation, followed by pollution prevention and hazardous waste management. This study helps industrial managers make strategic and tactical decisions to implement GSCM practices in the electronics industry.