Consumer-Brand Relationships in Tourism and Hospitality Research

Raouf Ahmad Rather*, Arslan Rafi

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

1 Scopus citations

Abstract

Consumer-brand relationships (CBRs), defined as the psychological bonds that consumers form with brands, have evolved into an important tourism and hospitality marketing factor in recent decades. However, despite the extant insight in this domain, dynamic CBR remains in flux, necessitating further exploration. In this chapter, we discuss CBR’s key theoretical foundation, perspectives, operationalization(s)/measurement, antecedents, consequences, approaches, and methodological trajectory, therefore providing a foundation upon which the remainder of this book is built.

Original languageEnglish
Title of host publicationTourism, Hospitality and Event Management
PublisherSpringer Nature
Pages1-14
Number of pages14
DOIs
StatePublished - 2024

Publication series

NameTourism, Hospitality and Event Management
VolumePart F3652
ISSN (Print)2510-4993
ISSN (Electronic)2510-5000

Bibliographical note

Publisher Copyright:
© The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.

Keywords

  • Antecedents/consequences
  • Consumer-brand relationships
  • Measurements and operationalizations of CBR
  • Methodological trajectory in CBR research
  • Theoretical foundation

ASJC Scopus subject areas

  • Geography, Planning and Development
  • Economics, Econometrics and Finance (miscellaneous)
  • Tourism, Leisure and Hospitality Management
  • Management, Monitoring, Policy and Law

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