Conceptualizing E-Inclusion in Europe: An Explanatory Study

Vishanth Weerakkody*, Yogesh K. Dwivedi, Ramzi El-Haddadeh, Ahlam Almuwil, Ahmad Ghoneim

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

34 Scopus citations

Abstract

The aim of this article is to conceptualize e-Inclusion and identify factors affecting it. A critical review of the literature is conducted to identify and categorize the factors influencing e-Inclusion into a comprehensive taxonomy. Using a survey questionnaire, the impact of these factors in influencing citizens' adoption of e-government services was examined. The findings highlight a number of factors under demographic, political, economic social, cultural, and infrastructural dimensions that can have a significant influence on e-Inclusion.

Original languageEnglish
Pages (from-to)305-320
Number of pages16
JournalInformation Systems Management
Volume29
Issue number4
DOIs
StatePublished - Sep 2012
Externally publishedYes

Keywords

  • Europe
  • digital divide
  • e-Inclusion
  • electronic government
  • social inclusion

ASJC Scopus subject areas

  • Information Systems
  • Computer Science Applications
  • Library and Information Sciences

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