Abstract
The aim of this article is to conceptualize e-Inclusion and identify factors affecting it. A critical review of the literature is conducted to identify and categorize the factors influencing e-Inclusion into a comprehensive taxonomy. Using a survey questionnaire, the impact of these factors in influencing citizens' adoption of e-government services was examined. The findings highlight a number of factors under demographic, political, economic social, cultural, and infrastructural dimensions that can have a significant influence on e-Inclusion.
| Original language | English |
|---|---|
| Pages (from-to) | 305-320 |
| Number of pages | 16 |
| Journal | Information Systems Management |
| Volume | 29 |
| Issue number | 4 |
| DOIs | |
| State | Published - Sep 2012 |
| Externally published | Yes |
Keywords
- Europe
- digital divide
- e-Inclusion
- electronic government
- social inclusion
ASJC Scopus subject areas
- Information Systems
- Computer Science Applications
- Library and Information Sciences