Abstract
Sentiment classification, which is usually employed to categorize emotions in social media text, has been extensively studied for public opinion monitoring. For example, it can be used to examine feedback from customers on online shopping platforms to assess their satisfaction levels. Sentiment classification achieves high accuracy with the English language. In contrast, sentiment classification in Arabic falls behind, mainly due to the intricate nature of Arabic text, which poses difficulties for contemporary machine learning methods. This study evaluates the effectiveness of the Pathways Language Model (PaLM) and CAMeLBERT to show efficiency of large language models in detecting sentiment in Arabic social media. The results indicate that a pre-trained model using the BERT (CAMeLBERT) architecture outperformed PaLM, achieving an accuracy of 63.87% compared to 61.01% with PaLM. These results underscore the ongoing difficulties that modern language models encounter in accurately interpreting the subtleties of Arabic sentiment classification.
| Original language | English |
|---|---|
| State | Published - 2024 |
| Event | 1st Saudi Conference on Information Systems, SaudiCIS 2024 - Dhahran, Saudi Arabia Duration: 19 Nov 2024 → 21 Nov 2024 |
Conference
| Conference | 1st Saudi Conference on Information Systems, SaudiCIS 2024 |
|---|---|
| Country/Territory | Saudi Arabia |
| City | Dhahran |
| Period | 19/11/24 → 21/11/24 |
Bibliographical note
Publisher Copyright:© 2024 1st Saudi Conference on Information Systems, SaudiCIS 2024. All rights reserved.
Keywords
- CAMeLBERT
- PaLM
- Pathways language model
- opinion mining
- sentiment classification
- social media
- text mining
ASJC Scopus subject areas
- Information Systems
- Artificial Intelligence
- Business and International Management
- Information Systems and Management