Communication related issues in GSD: An exploratory study

Mohd Shameem; Chiranjeev Kumar; Bibhas Chandra

doi:10.1109/SKIMA.2015.7400043

Communication related issues in GSD: An exploratory study

Mohd Shameem, Chiranjeev Kumar, Bibhas Chandra

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

23 Scopus citations

Abstract

Global Software Development (GSD) projects use virtual teams that linked through telecommunication technologies. The work carried out in GSD process involves several issues. One of the key issues named is effective communication among team members. It has a great effect on the success of global software projects. In this paper, the influencing factors for effective communication have been highlighted considering the life cycle of the project development. Furthermore, a framework incorporating the relevant factors such as temporal distances, geographical distance, socio-cultural distance, attitudinal issues and social communication have been proposed and introduced in this paper. According to our study, social communication and attitudinal issues effects the team members also influences the communication in GSD projects. An exploratory research method has been used for collecting data from various Indian software organizations. Moreover, we also developed propositions for further research in this area.

Original language	English
Title of host publication	SKIMA 2015 - 9th International Conference on Software, Knowledge, Information Management and Applications
Publisher	Institute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)	9781467367448
DOIs	https://doi.org/10.1109/SKIMA.2015.7400043
State	Published - 4 Feb 2016
Externally published	Yes
Event	9th International Conference on Software, Knowledge, Information Management and Applications, SKIMA 2015 - Kathmandu, Nepal Duration: 15 Dec 2015 → 17 Dec 2015

Publication series

Name	SKIMA 2015 - 9th International Conference on Software, Knowledge, Information Management and Applications

Conference

Conference	9th International Conference on Software, Knowledge, Information Management and Applications, SKIMA 2015
Country/Territory	Nepal
City	Kathmandu
Period	15/12/15 → 17/12/15

Bibliographical note

Publisher Copyright:
© 2015 IEEE.

Keywords

Geographical distance
Global Software Development (GSD)
Social communication
Socio-cultural distance
Team Communication
Temporal distance

ASJC Scopus subject areas

Computer Science Applications
Software
Information Systems and Management

Access to Document

10.1109/SKIMA.2015.7400043

Cite this

Shameem, M., Kumar, C., & Chandra, B. (2016). Communication related issues in GSD: An exploratory study. In SKIMA 2015 - 9th International Conference on Software, Knowledge, Information Management and Applications Article 7400043 (SKIMA 2015 - 9th International Conference on Software, Knowledge, Information Management and Applications). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/SKIMA.2015.7400043

Shameem, Mohd ; Kumar, Chiranjeev ; Chandra, Bibhas. / Communication related issues in GSD : An exploratory study. SKIMA 2015 - 9th International Conference on Software, Knowledge, Information Management and Applications. Institute of Electrical and Electronics Engineers Inc., 2016. (SKIMA 2015 - 9th International Conference on Software, Knowledge, Information Management and Applications).

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abstract = "Global Software Development (GSD) projects use virtual teams that linked through telecommunication technologies. The work carried out in GSD process involves several issues. One of the key issues named is effective communication among team members. It has a great effect on the success of global software projects. In this paper, the influencing factors for effective communication have been highlighted considering the life cycle of the project development. Furthermore, a framework incorporating the relevant factors such as temporal distances, geographical distance, socio-cultural distance, attitudinal issues and social communication have been proposed and introduced in this paper. According to our study, social communication and attitudinal issues effects the team members also influences the communication in GSD projects. An exploratory research method has been used for collecting data from various Indian software organizations. Moreover, we also developed propositions for further research in this area.",

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author = "Mohd Shameem and Chiranjeev Kumar and Bibhas Chandra",

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Shameem, M, Kumar, C & Chandra, B 2016, Communication related issues in GSD: An exploratory study. in SKIMA 2015 - 9th International Conference on Software, Knowledge, Information Management and Applications., 7400043, SKIMA 2015 - 9th International Conference on Software, Knowledge, Information Management and Applications, Institute of Electrical and Electronics Engineers Inc., 9th International Conference on Software, Knowledge, Information Management and Applications, SKIMA 2015, Kathmandu, Nepal, 15/12/15. https://doi.org/10.1109/SKIMA.2015.7400043

Communication related issues in GSD: An exploratory study. / Shameem, Mohd; Kumar, Chiranjeev; Chandra, Bibhas.
SKIMA 2015 - 9th International Conference on Software, Knowledge, Information Management and Applications. Institute of Electrical and Electronics Engineers Inc., 2016. 7400043 (SKIMA 2015 - 9th International Conference on Software, Knowledge, Information Management and Applications).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Communication related issues in GSD

T2 - 9th International Conference on Software, Knowledge, Information Management and Applications, SKIMA 2015

AU - Shameem, Mohd

AU - Kumar, Chiranjeev

AU - Chandra, Bibhas

PY - 2016/2/4

Y1 - 2016/2/4

N2 - Global Software Development (GSD) projects use virtual teams that linked through telecommunication technologies. The work carried out in GSD process involves several issues. One of the key issues named is effective communication among team members. It has a great effect on the success of global software projects. In this paper, the influencing factors for effective communication have been highlighted considering the life cycle of the project development. Furthermore, a framework incorporating the relevant factors such as temporal distances, geographical distance, socio-cultural distance, attitudinal issues and social communication have been proposed and introduced in this paper. According to our study, social communication and attitudinal issues effects the team members also influences the communication in GSD projects. An exploratory research method has been used for collecting data from various Indian software organizations. Moreover, we also developed propositions for further research in this area.

AB - Global Software Development (GSD) projects use virtual teams that linked through telecommunication technologies. The work carried out in GSD process involves several issues. One of the key issues named is effective communication among team members. It has a great effect on the success of global software projects. In this paper, the influencing factors for effective communication have been highlighted considering the life cycle of the project development. Furthermore, a framework incorporating the relevant factors such as temporal distances, geographical distance, socio-cultural distance, attitudinal issues and social communication have been proposed and introduced in this paper. According to our study, social communication and attitudinal issues effects the team members also influences the communication in GSD projects. An exploratory research method has been used for collecting data from various Indian software organizations. Moreover, we also developed propositions for further research in this area.

KW - Geographical distance

KW - Global Software Development (GSD)

KW - Social communication

KW - Socio-cultural distance

KW - Team Communication

KW - Temporal distance

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M3 - Conference contribution

AN - SCOPUS:84964687553

T3 - SKIMA 2015 - 9th International Conference on Software, Knowledge, Information Management and Applications

BT - SKIMA 2015 - 9th International Conference on Software, Knowledge, Information Management and Applications

PB - Institute of Electrical and Electronics Engineers Inc.

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Shameem M, Kumar C, Chandra B. Communication related issues in GSD: An exploratory study. In SKIMA 2015 - 9th International Conference on Software, Knowledge, Information Management and Applications. Institute of Electrical and Electronics Engineers Inc. 2016. 7400043. (SKIMA 2015 - 9th International Conference on Software, Knowledge, Information Management and Applications). doi: 10.1109/SKIMA.2015.7400043

Communication related issues in GSD: An exploratory study

Abstract

Publication series

Conference

Bibliographical note

Keywords

ASJC Scopus subject areas

Access to Document

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Cite this