Challenges to the implementation of building management systems in Saudi Arabia

Purpose: The purpose of this paper is to present an assessment of the challenges to the implementation of building management systems (BMS) in Saudi Arabia, during the life cycle of building projects. Design/methodology/approach: Review of literature and interviews were conducted with professionals to identify and synthesize the challenges to the implementation of BMS in Saudi Arabia. This formed the basis of three questionnaire surveys that were designed utilizing a five-point Likert scale, and consisted of 32 challenges. The surveys were assessed by representatives of architectural/engineering (A/E) firms, BMS installation sub-contractors and facilities managers to calculate the effect index of each challenge. Findings: The top influential challenges pertaining to the briefing and design phase includes “inappropriate selection of the BMS,” “inappropriate selection of the A/E team”; installation and final acceptance phase includes “inappropriate selection of sub-contractors to install the BMS” and “inappropriate selection of the BMS suppliers,” operation and maintenance phase includes “inadequate initial training for the BMS facility personnel,” “poor operation and maintenance activities.” Practical implications: The paper is of practical benefit to stakeholders in the building industry, as it allows for the development of an effective BMS implementation plan. Originality/value: The study increases the level of awareness in the building industry about the challenges that influence the implementation of BMS.