Assessing the Impact of Design Quality Attributes of Public Open Spaces on Users’ Satisfaction: Insights from a Case Study in Saudi Arabia

Public open spaces have recently attracted significant attention in the national development programs aimed at improving urban livability and quality of life in Saudi Arabia. While many studies have examined the design quality of public open spaces in the country, a contextualized evaluation index that takes into account users’ preferences and the nation’s social context is still lacking. This gap calls for additional field studies to better understand users’ needs and their interactions with the current urban design practices of public open spaces. This study provides deeper insights into the design quality of public open spaces in Saudi Arabia. The study first identified 16 attributes of design quality of public open spaces, and then assessed a case study, Alrabie Park in Al-Khobar city, based on field observation and a survey of users’ satisfaction levels in relation to these quality attributes The findings revealed that the average of users’ satisfaction was 3.76 out of 5.0, indicating a neutral to satisfied response. Key strengths were noted in accessibility and users’ comfort, while areas needing improvement included environmental quality and amenities and services. The study recommends the development of a national evaluation index for public open spaces to create inclusive, safe, and vibrant environments that reflect Saudi Arabia’s urban and socio-cultural context. It also emphasizes the importance of community engagement in this regard to ensure that the design of public spaces aligns well with the users’ needs and helps to create sustainable urban spaces in the city.