Artificial intelligence in logistics and supply chain management: A primer and roadmap for research

  • Robert Glenn Richey*
  • , Soumyadeb Chowdhury
  • , Beth Davis-Sramek
  • , Mihalis Giannakis
  • , Yogesh K. Dwivedi
  • *Corresponding author for this work

Research output: Contribution to journalEditorial

225 Scopus citations

Abstract

The dawn of generative artificial intelligence (AI) has the potential to transform logistics and supply chain management radically. However, this promising innovation is met with a scholarly discourse grappling with an interplay between the promising capabilities and potential drawbacks. This conversation frequently includes dystopian forecasts of mass unemployment and detrimental repercussions concerning academic research integrity. Despite the current hype, existing research exploring the intersection between AI and the logistics and supply chain management (L&SCM) sector remains limited. Therefore, this editorial seeks to fill this void, synthesizing the potential applications of AI within the L&SCM domain alongside an analysis of the implementation challenges. In doing so, we propose a robust research framework as a primer and roadmap for future research. This will give researchers and organizations comprehensive insights and strategies to navigate the complex yet promising landscape of AI integration within the L&SCM domain.

Original languageEnglish
Pages (from-to)532-549
Number of pages18
JournalJournal of Business Logistics
Volume44
Issue number4
DOIs
StatePublished - Oct 2023
Externally publishedYes

Bibliographical note

Publisher Copyright:
© 2023 Wiley Periodicals LLC.

Keywords

  • ChatGPT
  • LLMs
  • generative AI
  • generative artificial intelligence
  • large language models
  • logistics management
  • supply chain management

ASJC Scopus subject areas

  • Business, Management and Accounting (miscellaneous)
  • Management Science and Operations Research

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