An investigation on the inconsistency of consumer preferences for product appearance: A case study of residential solar panels

Qifang Bao, Sami El Ferik, Mian Mobeen Shaukat, Maria C. Yang

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

6 Scopus citations

Abstract

The importance of the appearance of consumer products is widely understood. This paper considers an evaluation of the appearance of a technology-oriented product, the residential solar panel, from the perspective of individuals. This study uses a quantitative approach, visual conjoint analysis, to determine preferences for product appearance of solar panels, and further explores how presenting a solar panel in its context of use can influence the consistency of consumer preferences. Approximately 200 survey respondents were shown two kinds of images of solar panels, one of a standalone panel and the other of a panel installed on a roof. Results show a significant shift of preferences when first showing the non-contextualized image and then showing the contextualized image. Such preference inconsistency provides insights with which to inform the process of user-needs revealing.

Original languageEnglish
Title of host publication2nd Biennial International Conference on Dynamics for Design; 26th International Conference on Design Theory and Methodology
PublisherAmerican Society of Mechanical Engineers (ASME)
ISBN (Electronic)9780791846407
DOIs
StatePublished - 2014

Publication series

NameProceedings of the ASME Design Engineering Technical Conference
Volume7

Bibliographical note

Publisher Copyright:
Copyright © 2014 by ASME.

ASJC Scopus subject areas

  • Modeling and Simulation
  • Mechanical Engineering
  • Computer Science Applications
  • Computer Graphics and Computer-Aided Design

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