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AHaSIS: Shared Task on Sentiment Analysis for Arabic Dialects

  • Maram Alharbi
  • , Salmane Chafik
  • , Saad Ezzini
  • , Ruslan Mitkov
  • , Tharindu Ranasinghe
  • , Hansi Hettiarachchi

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

11 Scopus citations

Abstract

The hospitality industry in the Arab world increasingly relies on customer feedback to shape services, driving the need for advanced Arabic sentiment analysis tools. To address this challenge, the Sentiment Analysis on Arabic Dialects in the Hospitality Domain shared task focuses on Sentiment Detection in Arabic Dialects. This task leverages a multi-dialect, manually curated dataset derived from hotel reviews originally written in Modern Standard Arabic (MSA) and translated into Saudi and Moroccan (Darija) dialects. The dataset consists of 538 sentiment-balanced reviews spanning positive, neutral, and negative categories. Translations were validated by native speakers to ensure dialectal accuracy and sentiment preservation. This resource supports the development of dialect-aware NLP systems for real-world applications in customer experience analysis. More than 40 teams have registered for the shared task, with 12 submitting systems during the evaluation phase. The top-performing system achieved an F1 score of 0.81, demonstrating the feasibility and ongoing challenges of sentiment analysis across Arabic dialects.

Original languageEnglish
Title of host publicationAHaSIS-ST_2025 - Proceedings of the Shared Task on Sentiment Analysis on Arabic Dialects in the Hospitality Domain
Subtitle of host publicationA Multi-Dialect Benchmark, associated with the 15th International Conference on Recent Advances in Natural Language Processing, RANLP 2025
EditorsMaram I. Alharbi, Salmane Chafik, Saad Ezzini, Ruslan Mitkov, Tharindu Ranasinghe, Hansi Hettiarachchi
PublisherIncoma Ltd
Pages1-6
Number of pages6
ISBN (Electronic)9789544521097
DOIs
StatePublished - 2025
Event2025 Shared Task on Sentiment Analysis on Arabic Dialects in the Hospitality Domain: A Multi-Dialect Benchmark, AHaSIS-ST 2025 - Varna, Bulgaria
Duration: 12 Sep 202512 Sep 2025

Publication series

NameInternational Conference Recent Advances in Natural Language Processing, RANLP
ISSN (Print)1313-8502

Conference

Conference2025 Shared Task on Sentiment Analysis on Arabic Dialects in the Hospitality Domain: A Multi-Dialect Benchmark, AHaSIS-ST 2025
Country/TerritoryBulgaria
CityVarna
Period12/09/2512/09/25

Bibliographical note

Publisher Copyright:
© 2025 Incoma Ltd. All rights reserved.

ASJC Scopus subject areas

  • Software
  • Computer Science Applications
  • Artificial Intelligence
  • Electrical and Electronic Engineering

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