Adoption of ERP systems: Does information transparency matter?

Ibrahim M. Al-Jabri*, Narcyz Roztocki

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

100 Scopus citations

Abstract

Research on the adoption of Enterprise Resource Planning (ERP) systems has drawn much attention in the information systems (IS) research. This study extends previous research on ERP adoption by examining the direct and indirect effects of perceived information transparency that result from the adoption of ERP systems. Based on the extensive review of literature grounded in the technology acceptance model and theory of reasoned action, a research model is proposed. The proposed model is validated by a survey of 106 ERP users. The results of this survey confirm that perceived information transparency of the ERP system has significant direct effects on perceived usefulness, ease of use, and indirect effects on attitude and adoption. Moreover, the perceived usefulness fully mediates the relationship between information transparency and the attitude toward using the ERP system. This study expands the existing body of knowledge on the adoption of ERP systems, and benefits ERP providers and vendors when formulating their business models.

Original languageEnglish
Pages (from-to)300-310
Number of pages11
JournalTelematics and Informatics
Volume32
Issue number2
DOIs
StatePublished - 1 May 2015

Bibliographical note

Publisher Copyright:
© 2014 Elsevier Ltd. All rights reserved.

Keywords

  • Information technology adoption
  • Perceived ease of use
  • Perceived information transparency
  • Perceived usefulness
  • Symbolic adoption
  • Technology acceptance model

ASJC Scopus subject areas

  • Communication
  • Computer Networks and Communications
  • Law
  • Electrical and Electronic Engineering

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