A review of knowledge management in the public sector across Arab countries: Lessons learnt from developed and developing world

Fatmah Mohmmad H. Alatawi, Yogesh K. Dwivedi, Michael D. Williams, Nripendra P. Rana

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

5 Scopus citations

Abstract

The purpose of this paper is to highlight the development of knowledge management (KM) in the public sector across the developed and developing countries and also to investigate the same in the context of Arab countries to see the extent of awareness and growth in these countries. A total of 70 studies including 53 from the developed and developing countries and 17 from the Arab countries were found suitable for our analysis. The result indicated that Arab countries are lagging far behind in comparison to the developed world and needs to learn a lot from the successful establishment of KM in the public sector of developed and developing world. The analysis found that most of the studies on KM at the public sector level are qualitative in nature. This paper also acknowledges its limitations, future research directions, and research contribution.

Original languageEnglish
Title of host publicationProceedings of the European, Mediterranean and Middle Eastern Conference on Information Systems, EMCIS 2012
EditorsHolger Schrodl, Ahmad Ghoneim, Muhammed Kamal, Ralf Klischewski
PublisherBrunel University London Press
Pages640-650
Number of pages11
ISBN (Electronic)9781908549037
StatePublished - 2012
Externally publishedYes
EventEuropean, Mediterranean and Middle Eastern Conference on Information Systems, EMCIS 2012 - Munich, Germany
Duration: 7 Jun 20128 Jun 2012

Publication series

NameProceedings of the European, Mediterranean and Middle Eastern Conference on Information Systems, EMCIS 2012

Conference

ConferenceEuropean, Mediterranean and Middle Eastern Conference on Information Systems, EMCIS 2012
Country/TerritoryGermany
CityMunich
Period7/06/128/06/12

Keywords

  • Arab countries
  • Developed and developing world
  • Knowledge management
  • Public sector
  • Review

ASJC Scopus subject areas

  • Computer Science Applications
  • Computer Networks and Communications
  • Information Systems
  • Library and Information Sciences

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