A Hierarchical Structure Modeling and Relationships Exploration of Supply Chain 5.0 Capabilities

Supply chain (SC) 5.0 is considered the next SC transformation to satisfy the diverse customers better in incoherence with the next industrial revolution. SC 5.0 will enhance the technological adaptation of SC 4.0. It will bring an additional paradigm shift toward mass personalization and human-centricity, sustainability, and agile and flexible systems with transparency to promote a connected supersmart society. In light of these developments, in this article, we aim to develop SC 5.0 capabilities and understand the interrelationship of these capabilities along with a hierarchical structure. The Delphi method has validated the identified capabilities. In addition, we utilize integrated interpretive structural modeling and decision-making trial and evaluation laboratory along with cross-impact matrix multiplication applied to classification analysis. This approach is employed to understand the interrelationships among these capabilities. This study is a stepping stone for future research on SC 5.0 capability analysis with a focus on the growing concept of Industry 5.0. Moreover, this study helps organizations develop their strengths and management system according to SC 5.0 capabilities.