A broad overview of interactive digital marketing: A bibliometric network analysis

Anjala S. Krishen*, Yogesh K. Dwivedi, N. Bindu, K. Satheesh Kumar

*Corresponding author for this work

Research output: Contribution to journalReview articlepeer-review

174 Scopus citations

Abstract

The widespread adoption of digital technologies and online social networks has revolutionized the way marketers engage with consumers. By deploying various digital platforms and information and communication technology (ICT) tools (e.g., smartphones, social media, mobile apps, electronic billboards, etc.), organizations can compete with more objective, relational, and interactive marketing techniques. The adoption of innovative devices and data-driven marketing, specifically in digital advertising, provides both a wide and efficient reach. Consequently, digital marketing (DM) triggered the creation of more informed, empowered, and connected groups of customers in both the real and virtual worlds. This paper tracks research dynamics in interactive digital marketing by identifying the stages of evolution of major topics, articles, citation and co-citation networks, using various computational techniques, including growth curve analysis and citation network analysis of bibliometric information. Finally, the study offers contributions to the field of interactive digital marketing as an international and interdisciplinary field of research.

Original languageEnglish
Pages (from-to)183-195
Number of pages13
JournalJournal of Business Research
Volume131
DOIs
StatePublished - Jul 2021
Externally publishedYes

Bibliographical note

Publisher Copyright:
© 2021 Elsevier Inc.

Keywords

  • Digital marketing
  • Interactive marketing
  • Mobile marketing
  • e-Word-of-mouth
  • e-advertising
  • e-marketing

ASJC Scopus subject areas

  • Marketing

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